Important : To solve the problem quickly, please send us an unboxing video if you get a product that's defective, damaged, or missing. Without the video, we won't be able to help.
No Return, Exchange, or Replace for Renewed Products
JPT renewed products that are of high quality and comparable to new items. These products may be pre-owned or open-box, have been returned via courier and might show signs of normal wear and tear from transit.
But this products remain in fully functioning condition. While there may be minor cosmetic imperfections, such as scratches or dents on the product case or box, these do not affect the product's performance, ensuring it works 100% perfectly.